Trading Standards Business Advice

What's on offer?

We provide advice to Staffordshire businesses to help them comply with trading standards laws. We offer all businesses free initial access to our business support team to discuss their needs and receive next-step suggestions, including signposting to free third-party guidance. To begin with, please use our online contact form below.

Further support is provided on a cost-recovery basis. Our competitive rates are shown in our  Schedule of Trading Standards fees

We provide the following cost-recovered services:

TS Bitesized – bespoke guidance, payable in advance in 30-minute blocks. Use this service to receive advice about product and service-specific matters, including labelling, standards and regulations.

Primary Authority Partnership – this is for businesses that supply goods and services both within Staffordshire and beyond – receive ‘Assured Advice’ and ongoing support, all backed by a regulatory framework that gives greater assurance and protection for businesses. Primary Authority services are provided VAT-free (Link to OPSS guidance).

Further information

Business Companion – Free online guidance from the Chartered Institute of Trading Standards.

Stoke on Trent and Staffordshire Business Helpline – support for business in all areas with a single number to find advice on a number of subjects from a range of different providers, simplifying the process business go through when seeking advice 0300 111 8002.