We provide business advice on the legal requirements for the composition, labelling and packaging of food.
The Business Support team visits businesses throughout the food chain. They then carry out audits and provide business support.
This can include:
- Providing general advice via the TSI Business Companion.
- Visits to businesses to discuss the regulatory requirements applying to the business.
- Assessment of food labels before print to reduce unnecessary label reprints.
- Referring business to their local Environmental Health Service for advice on food hygiene and safety.
We can also provide businesses with advice on current healthy eating initiatives. We carry out surveillance surveys on the composition and labelling of foods.
Information for restaurants, takeaways and other catering businesses
We are working together with Environmental Health to provide advice and support to businesses to help them follow new legal requirements.
In December 2014 the Food Information Regulations 2014 changed the way that catering businesses provide information to customers.
Allergic reactions can make people very ill and can sometimes lead to death. There is no cure and the only way to avoid getting ill is to make sure you don’t eat the foods that you are allergic to.
Food allergens to consider
- cereals containing gluten
- sesame seeds
- sulphur dioxide at levels above 10mg/kg, or 10 mg/litre, expressed as SO2
What do I need to do?
Businesses serving unpackaged food need to provide information about the allergenic ingredients used in the food served.
Information is needed for every item on the menu that contains one of the 14 allergens listed in the legislation.
Businesses can provide this on the menu, on a chalkboard, in an information pack or from a member of staff.
If the allergen information is not listed clearly, businesses must display a notice advising customers where they can find the information.
Businesses are no longer be able to say that it is not known whether a food contains an allergen or that all the food served may contain an allergen.
Customers may provide food businesses with chef’s cards which list the foods that they are allergic to. These are intended to help caterers to understand exactly which foods their customers need to avoid.
Businesses taking orders by telephone or via a website, will need to provide allergen information before the order is complete and when the order is delivered.
Further information is available from The Food Standards Agency. This includes a booklet called 'Allergen information for loose foods'.
This is designed for businesses such as:
- schools and institutions
- sandwich bars
An online training course for businesses can also be accessed on The Food Standards Agency website.
If you need any further advice please contact us:
Phone: 0300 111 8045
In December 2014 the EU Food Information Regulation 1169/2011 replaced the Food Labelling Regulations 1996.
For advice on food labelling requirements for your business please see the TSI Business Companion and enter 'food labeling' in the search.
Guidance on the compositional requirements for meat products and minced meat can be found on the Business Companion website.