Classroom Course terms and conditions

1. The offer of an educational course is solely at the discretion of the Police. You have no legal right to a course as an alternative to prosecution and the offer can be withdrawn by the Police at any time.
2. Your course must be completed within 5 months of your offence date. If you are unable to complete a course in this time, the offer of the course will be withdrawn.
3. You must notify Staffordshire County Council at the time of making your booking of any special needs that you wish to be taken into consideration for the provision of your course, for example if you have difficulty understanding English. Failure to provide this information at the time of booking may mean that your needs cannot be met. Staffordshire County Council will aim to accommodate 'reasonable and practical' requests. If you are bringing your own interpreter to the course, you must notify us in advance of their name (they must be at least 16 years and preferably a driver) and they must produce appropriate ID.
4. It is your responsibility to make any arrangements and meet any expenses associated with attending this course including travel, childcare and any loss of earnings or leave entitlement.
5. In certain circumstances it may be possible to offer you an alternative course date providing there is sufficient time within the deadline given by the Police. If you need to alter your course date you must contact Staffordshire County Council (0300 111 8012) within 5 days of receiving your course offer. After this time, any changes that are possible will attract an administrative charge, see below.
6. Once a course is accepted, any changes not made within 5 days from receipt of your course offer letter will attract an administrative charge as detailed below:
   
   • Changes with less than 21 days and up to 7 days’ before booked course date - £40.
   • Changes with less than 7 days’ notice before booked course date - full course fee.
7. In the event that you are unable to attend or complete a course due to illness, a Doctor's note (form MED3) will be required. Every effort will be made to offer an alternative course date, provided there is sufficient availability and time within the Police deadline. We reserve the right to make an administration charge which will be payable to Staffordshire County Council. In the event that we are unable to offer you an alternative course date, a refund may be considered and may also be subject to an administration charge.
8. In the event you are unable to complete or attend a course for any other reason than stated above, please call 0300 111 8012 to discuss options.
9. In the event that Staffordshire County Council are unable to deliver your course due to unforeseen circumstances beyond their control, every effort will be made to offer an alternative course date provided there is sufficient availability and time within the Police deadline. There will be no additional charge.Staffordshire County Council will not be held liable for any costs or loss of earnings or leave entitlement associated with rescheduling your course. If you would like to check if your course is still running, please call 0300 111 8012.
10. There is no course test to pass or fail. To complete the course, you must attend on time, make a positive contribution and demonstrate a willingness to improve your driving skills. However, any abusive or inappropriate language, threatening or disruptive behaviour towards either our staff or other clients will result in you being removed from the course. If such situations should arise, your file will then be returned to the Police and marked as 'not completed'. You will lose your course fee and your offence will be dealt with by the court process. No further courses will be offered.
11. It is a condition that you present yourself in a fit state, having had proper rest and not under the influence of alcohol or drugs. You must be appropriately dressed for the consideration of other clients. Apart from the device being used to take part, other mobile phones, tablets and similar electronic devices must be switched off during the course. The taking of photographs of the screen or recording the course is prohibited and course content or other course participants are NOT to be posted onto Social Media platforms.
12. The courses are designed to be informative and a positive learning experience, therefore no specific queries concerning your offence will be permitted during the course.
13. It is an offence for another person to attend in your place. If this occurs, it will classify as a noncompletion.Satisfactory course completion is dependent upon your attendance throughout the duration of the course, completion of all paperwork and making a positive contribution. If you leave the course before it finishes it will classify as a non-completion.
14. you will not be permitted to join the course if you fail to produce either:
    • A photocard style driving licence or
    • A passport or similar photographic means of identification such as a Bus Pass with photo, NUS card, Citizen Card.
15. Failure to produce suitable ID will result in non-completion of the course.  you will be offered an alternative course date, provided there is sufficient availability and time within the police deadline.
16. Any use of abusive or foul language towards Staffordshire County Council staff and its contractors at anytime will result in your file being returned to the Police and no further courses will be offered. In addition,anyone using or threatening to use violence will be prosecuted.
17. Your personal data will only be used for the purpose of the course and will not be made available to anybody outside of the scheme. It will be kept for a period of 3 years unless you request removal.
18. If you fail to comply with any of these terms and conditions you will be certified as a non-completion. In such cases the offer of a course will be withdrawn, and your case will be returned to the Police to be dealt with by the court process.