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We know that for some of our customers, travelling by bus can be a little daunting, so we’ve been working with disability groups to design some travel assistance cards that you can show your driver as a way of discretely asking for a little extra help if you’d rather not ask them out loud.
For example, maybe you’re a little unsteady on your feet so need time to get to your seat before the driver pulls away from the stop or you lip read so need the driver to face you when they speak. Whatever the help you need these little cards will have an appropriate message for you to use.
If you don’t have access to a printer you can take a screen grab of the Travel Assistance cards on your mobile phone and show this to the driver instead. Alternatively, the cards will be available in the main libraries.
Of course you don’t have to use these cards, they are simply there if you’d like to use them. The Travel Assistance cards are there for assistance they do not offer free travel, please look our webpages on bus passes to see if you would be eligible.
The below cards can be downloaded and stored on your phone to assist you on public transport.
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