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Building Resilient Families and Communities


The Troubled Families Programme has been developed by the Ministry of Housing, Communities and Local Government (MHCLG) in order to improve multi-agency responses to the needs of families who are causing a high cost to the public purse. A ‘Troubled Family’ is defined by the MHCLG as a household where individuals who are experiencing a range of difficulties share an address.

We want families in Staffordshire to be safe, healthy, self-reliant, educated, responsible and informed. To achieve this we need to build resilience and raise aspirations within families and communities. We need to support families to develop the skills and resources to cope with current and future challenges. At the same time we need to ensure that they can access the right help, at the right time and in the right place.

What is a troubled family?

A troubled family is defined by the Ministry of Housing, Communities and Local Government as a household where individuals may be:

  • Parents or children involved in crime or anti-social behaviour
  • Children who have not been attending school regularly
  • Children who need help: children of all ages, who need help, are identified as in need or are subject to a Child Protection Plan
  • Adults out of work or at risk of financial exclusion or young people at risk of worklessness
  • Families affected by domestic violence and abuse
  • Parents or children with a range of health problems 
  • The programme aims to eligible families must include dependent children
  • Cause high costs to the public purse

We believe that the term troubled families doesn’t reflect the focus or nature of our work.

Our programme brings together partners from across the county. We want to work together to build on our strengths and create solutions within families.

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