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Building Resilient Families and Communities

The Supporting Families Programme (formerly known as the Troubled Families Programme) was developed by the Ministry of Housing, Communities and Local Government (MHCLG) in 2012. In Staffordshire, the Supporting Families Programme is known locally as the ‘Building Resilient Families and Communities’ (BRFC) programme.

The BRFC programme aims to help families who are facing multiple challenges through a targeted multi-agency approach. Families worked with under the BRFC programme will have one key worker who will consider the family’s needs as a whole. Together with their key worker, families identify the areas where support is needed and work towards a common purpose and agreed action. This holistic approach ensures all agencies and the family are working together towards a shared goal. We aim to achieve evidenced and sustained progress against all relevant outcomes identified within the family’s plan.

The BRFC programme is an integral part of Staffordshire’s Early Help offer, delivering targeted support to families at the earliest opportunity to prevent needs escalating and to improve outcomes for families. We want families to access the right help at the right time in their communities. The broader aims of the BRFC programme are as follows:

  • To build stable home environments and resilience to deal with crises.

  • For families to be safer, happier, and healthier.

  • To inspire positive engagement with education and employment.

  • For families to retain tenancies and secure living arrangements.

  • To inspire positive relationships in the community.

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