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Domestic abuse

What is domestic abuse?

The Domestic Abuse Act 2021 has created a statutory definition of domestic abuse, which consists of:

“any incident or pattern of incidents between those aged 16 or over who are personally connected and the behaviour is abusive. The abuse can encompass, physical or sexual abuse, violent or threatening behaviour, controlling or coercive behaviour, economic, psychological, and emotional or other abuse”.

‘Breaking the Cycle of Domestic Abuse’ - Staffordshire and Stoke-on-Trent Domestic Abuse Strategy 2021-2024

Domestic Abuse Strategy 2021-2024 (946KB)

Where can I get support?

New Era

This is the domestic abuse (DA) service operating across Staffordshire and Stoke-on-Trent from 1 October 2018.  It offers help to all those affected by domestic abuse in Staffordshire and Stoke-on-Trent and provides free and confidential support for victims, perpetrators and their families.

Support for victims

Phone: 0300 303 3778
Email: new-era@victimsupport.org.uk Website: www.new-era.uk

24-hours a day, 7-days a week, specialised help is available for all victims. The service also provides a 24-hour online webchat facility. New Era aims to end relationship abuse through a wide range of individual and group support for adults, children and young people for as long as they need it.

This is provided by Victim Support based here in Staffordshire and Stoke-on-Trent. Specially trained New Era staff are able to help whether or not a report has been made to the police.  Victim services are provided by Victim Support and are available for everyone, with safety and recovery prioritised.

Services for perpetrators

Phone: 01785 601690
Email:  new-era@rrpgov.uk

Anyone that’s displaying unhealthy or abusive behaviour within their relationship and wants to change this can access help from New Era. New Era Perpetrator services can also help children under 16 years of age who need help with relationship based behaviour or are in need of one to one guidance around healthy relationships.

Perpetrator services are offered by the Staffordshire & West Midlands Community Rehabilitation Company; the Reducing Re-Offending Partnership (RRP) working here across Staffordshire and Stoke-on-Trent. 

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