Changes in Adult Social Care Demand

• COVID-19 has had a significant impact on people receiving and providing adult social care.
• Demand for new assessments has increased when comparing 2019/20 to 2020/21.
• Increases in support experienced not only via First Contact, but also directly into main providers.
• Demand also increased, not only from people living in the community, but also those being discharged from hospital.

New assessments – April 2019 to April 2021

Source:  Staffordshire County Council, Operational Intelligence & Performance Team

In addition, there is an evident shift in the types of adult social care support being provided.

• Overall numbers of long term service users has fallen.
• More specifically nursing and residential service users have remained below pre COVID-19 levels. In contrast community users are showing an upward trend, with home care service users now at a rate above pre-COVID-19 levels.

Nursing/Residential care

Community care