Contact us

Many tasks can be completed online. This is often quicker and helps us to reduce call wait times for others. This means we can respond to emergencies more quickly and save money, which we can use on other council services.

Opening hours are Monday to Friday, from 9am to 5pm, unless otherwise mentioned.

Report abuse or neglect

Report a concern about an adult

If you believe someone is in immediate danger, dial 999. Otherwise call us on the numbers below:

Telephone: 0345 604 2719

Out of hours contact:

Phone: 0345 604 2886
Fax: 01785 277321
Text: 07815 492613

Report a concern about a child

If you believe the child to be at risk of immediate harm, this must be reported to the police on 999 or 101.

Once you have reported to the police, please contact us:

Telephone: 0300 111 8007
Emergency duty telephone: 0345 604 2886

You can also use our online form to report a concern about a child.

Blue Badges

Visit our Blue Badge pages or find guidance about Blue Badge Services.

Apply for a Blue Badge

Find out what to do if Blue Badge is lost or stolen.

If you believe that your application has been wrongly refused you can request a review of the decision.

Adult social care

If you or someone you know is struggling to cope, find out how to get help from Adult Social Care.

Direct payments for a personal budget

Find out more about direct payments, including contact details for the direct payments team.

Financial assessments

Find out who to contact if you have problems with paying your care charge.

Children, young people and families

Specialist children and young people's advocacy

CGL Staffordshire advocacy project

Unit 30,
Staffordshire Business Village,
Staffordshire Technology Park,
Beaconside,
Stafford,
ST18 0TW

Email - sscrs@cgl.org.uk

Telephone: 07809 587007

CGL Staffordshire Independent Visitor Project

Unit 30,
Staffordshire Business Village,
Staffordshire Technology Park,
Beaconside,
Stafford,
ST18 0TW

Email: ssypp@cgl.org.uk

Telephone: 01785 887954 / 07912 120158

Schools and learning

Find out more about education in Stafford s hir e, including:

early years
schools
adult learning
home education

Attendance and absences

Find out which team to contact about attendance issues.

Refer a child missing from education.

Waiting lists and appeals

Contact the school admissions team if you have an enquiry about school waiting lists.

You can contact the School Admission Appeals Team by emailing: schooladmissionappeals@staffordshire.gov.uk to cancel your appeal, amend any contact details already given or submit any supplementary paperwork by post.