Direct payments for adult social care

A direct payment is when we pay your personal budget to you if you're eligible and willing so you can arrange your own care and support, giving you more choice and control over how it's delivered.

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Eligibility and how to apply

You can get a direct payment if you:

  • are 16 or over and have been assessed as eligible for care and support; or
  • are a parent of a disabled child who has been assessed as eligible; and
  • consent to receive a direct payment.

If you do not want to manage the direct payment yourself, you may be able to nominate someone you trust to manage it on your behalf, or choose a managed account arrangement where an organisation helps manage the payment for you.

You may need to contribute towards your care following a financial assessment. This applies whether we arrange your support or you use a direct payment.

Apply or ask for an assessment

  • If you don’t receive social care yet: contact Staffordshire Cares on 0300 111 8010.
  • If you already receive social care: speak to your social worker/key worker or call 0300 111 8010.
  • Under 18s: call First Response on 0800 1313 126.