Direct payments for adult social care

Staffordshire Cares — information, advice and guidance; requests for assessments; help with prepaid cards and statements

• Phone: 0300 111 8010
• Email (practitioners’ requests for statements): staffordshirecares@staffordshire.gov.uk

Direct Payment Team — questions about statements or your direct‑payment account

• Email: direct.payments@staffordshire.gov.uk

Payments / Direct Debit for assessed contributions

• Phone: 01785 276368
• Email: payments@staffordshire.gov.uk