Contact us

By email or social networks

Message us on Facebook 

Tweet us on Twitter       

Report a problem on the roads

Report a problem online: road, pavement, lighting or weather related issues.


Leave us a compliment, comment or complaint.

By phone

General Enquiries:

0300 111 8000

Highways Emergencies:

0300 111 8000

Registration Services:

0300 111 8001 

Business Advice:

0300 111 8002

Moorlands Connect Bus Service:

0300 111 8003

Inward Investment:

0300 111 8005

Public Health Advice:

0300 111 8006

Family Information Service:

0300 111 8007

Meals On Wheels:

0300 111 8009

Staffordshire Cares (Adult Social Care):     

0300 111 8010

Numbers will be charged at your local rate from a landline or mobile. Calls will be included in inclusive minutes and discount schemes from all major mobile and landline operators.

Minicom users: 01785 276207

Our phone line opening times are:

Monday to Thursday    8am to 8pm
Friday                       8am to 6pm
Saturday                   9am to 5pm

Planning a visit?

Our address

1 Staffordshire Place
ST16 2DH

Our opening times

Monday to Friday      8am to 6pm
Saturday                   9am to 5pm 

View our opening times around the Christmas period

View a map of our offices through Google Maps. 

Access and facilities in our buildings
If you experienced any difficulties with accessing any of our buildings, or with the service we have provided, please tell us.

Report abuse

If you think someone is being abused or you think their safety is at risk, then it is important to tell someone.

Where a crime has been committed or if you're worried about someone's immediate safety, contact the Police by dialling 999.

Otherwise you should report your concerns to a county council social work team.

Web site enquiries

The Web Team maintain the county council's online services. 

Leave website feedback.

Tel: 0300 111 8000 

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