Requesting, replacing or removing equipment
If your equipment no longer meets your needs, is no longer required, or needs to be replaced, there are different ways to get support depending on the type of equipment.
Fixed equipment
Fixed equipment includes:
- stair lifts
- ceiling hoists
- level-access showers
These adaptations are installed in your home and cannot usually be moved once fitted.
Request equipment or adaptations
If you think you need new equipment or adaptations, contact Staffordshire Cares to discuss your needs and arrange an assessment if required.
Phone: 0300 111 8010
Replace or remove fixed equipment
If you need fixed equipment to be replaced or removed, contact the Fixed Equipment Management Team.
Email: fixedequipmentmanagementteam@staffordshire.gov.uk
Stair lifts
If you need a stair lift removed, this is normally the property owner's responsibility unless the stair lift was provided for a child under 18.
Moving home
Fixed equipment cannot usually be moved to a new property.
If you are moving home and think you will need equipment or adaptations in your new property, contact Staffordshire Cares to discuss your options.
Phone: 0300 111 8010
Portable equipment
Portable equipment includes items such as:
- walking frames
- shower chairs
- small daily living aids
Portable equipment is maintained by Medequip.
Phone: 01785 273950
