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Fair processing notice

Who we are and what we do

The Access Team is part of Staffordshire County Council’s Information Governance Unit. We are responsible for processing requests for personal information (excluding children’s social care information), council data and information, requests relating to your information rights, and your comments and complaints relating to our handling of these requests.

Information we process

We will keep your contact information, details of your request, any subsequent communications relating to your request and records relating to our processing of your request. We will also keep a copy of information supplied to us by other county council services and other organisations that process information on behalf of Staffordshire County Council for the purpose of responding to your request for information.

This information is kept for 6 years from the end of the calendar that your request was made. This is in line with the relevant policy contained in our retention and disposal schedule.

Our basis for processing your information

Our lawful basis for processing your personal information is ‘legal obligation’. This means that in order for us to process requests for information as required under Data Protection Legislation, Freedom of Information Act and associated regulations, and Environmental Information Regulations and associated regulations we will need to process your personal information.

Who we share your information with and why

We will need to share details of your request, comment, or complaint with other county council services and other organisations as appropriate to be able to respond to your request. These organisations may include but are not limited to other public bodies, partner organisations, commissioned service providers, joint venture and private companies, the police, National Health Service, schools in order to process your request, and the Information Commissioner’s Office (ICO) if required to do so.

Your rights

We publish details about your rights on our web site.

How to contact us

Details of how to contact us are show on our request personal information and make a comment or complaint web pages.

Our Data Protection Officer’s (DPO) details can also be found on these pages and in our corporate level privacy notice.

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Latest council news

Home care to focus on innovation to meet people's needs

Nearly 50,000 hours of home care is provided to 3,500 elderly and disabled people in Staffordshire each week.
Date:
16 September 2020

County council takes another look at care home market proposals

Staffordshire County Council will be taking another look at previous proposals for the care home market in the county, to ensure they continue to fit the needs of older people.
Date:
16 September 2020

Staffordshire Pupils Get Ready to Return to School

Thousands of pupils across Staffordshire are getting ready to go back to school, for the first time since lockdown began in March.
Date:
01 September 2020

Door-to-door testing in latest bid to stop Covid-19

Door-to-door testing will be taking place in Burton on Thursday, in an effort to stop the spread of Covid-19 in the town.
Date:
25 August 2020

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