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Request council information

Under the Freedom of Information Act you have a right to request any recorded information held, or that may be held by a public authority.

This right only covers recorded information. It includes information held on computers, in emails, in printed or handwritten documents, as well as, images, video and audio recordings.

You don’t have to know whether the information you want is covered by Freedom of Information (FOI) or the Environmental Information Regulations (EIR). When you make a request for official information, it is for us as a public authority, to decide which law we need to follow.

Coronavirus (COVID-19)

During the current situation we will try to meet the statutory deadlines for processing access to information requests. However, it is likely that resources, whether they are finances or people, may be diverted away from access to information work to deal with priority public services.

Please be patient if you experience delays when making information rights requests during the pandemic. Where practicable, we will try to notify you if there is likely to be a delay in being able to provide the information you have requested.

How to request council information

Freedom of information requests must be made in writing. Requests for environmental information do not need to be made in writing but as it is up to us to decide whether your request falls under FOI or EIR it is advisable to send your request to us in writing.

Request council information online

Help and advice

Please contact us if you need advice about making your request for council information or if you need help you to put your request in writing.

You can contact us by phone on 0300 111 8000.

Further information


Information we do and do not hold

Some information will be held by us, but you may need to contact another local authority, parish council or a private company.

Our performance

Statistics about Freedom of Information Requests and Environmental Information Regulation requests are available to view.

Public interests tests

If any FOI request is potentially subject to a conditional exemption, we need to carry out a Public Interest Test.

Publication Scheme

The scheme is seperated into 7 broad categories intended to help you find information we publish.

Transparency data

We are committed to being open by publishing information on how we work, including money, decisions and plans.

How to make a complaint

If you consider we may not have met our requirements, the same laws give you the right to make a complaint.

Further information about requesting official information from a public body is available from the Information Commissioner’s Office web site.

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Latest council news

Pubs reminded how they can do their bit to prevent the spread of Covid-19

Pubs and licensed premised across Staffordshire are being reminded how they can do their bit to prevent the spread of Covid-19.
03 August 2020

Mobile testing unit set up in Stone

A mobile testing unit has been set up in Stone to deal with the number of people needing to be tested for coronavirus in the town.
30 July 2020

County council urges Stone pub patrons to get tested

People who were drinking or working in the Crown and Anchor Pub in Stone on the 16, 17 and 18 of July are being urged to get tested for Covid-19.
28 July 2020

Community and public health leaders issue Eid advice

Celebrate the festival of Eid Al Adha safely to help stop the spread of Covid-19 – that's the message to the Muslim community in Burton this week.
26 July 2020

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