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Frequently asked questions

 
Answer:

It’s important that, in times of unprecedented budget pressures, we make the best possible use of the money we have to support the most vulnerable people in society and meet our statutory responsibilities. We have a statutory duty to accept household waste, some waste generated from some non-household waste  or garden landscaping work is legally regarded as non-household waste which we do not have a duty to accept.

As a result charging for certain non-household waste was introduced on 1 November 2016. Charges include soil and rubble, plasterboard and tyres. The charge will contribute to the cost of disposing of the materials and we will not make a profit as a result.

Charging will ensure that we can continue to offer disposal facilities for these materials to residents, who would otherwise find them difficult to get rid of. We will ensure that the system is not abused by those seeking to dispose of trade waste for free.

Answer:

Council tax covers the cost of collecting, recycling and disposing of household waste. Charges will only be made for those wastes not classified as household waste and therefore not covered by the council tax.

 

Answer:
The charges contribute to overheads and cover the costs for disposal, transport and administration of the waste.
Answer:
There are no weighing facilities on the site. Charges have been based on a standard rubble sack 76cm x 96cm. These bags are available for purchase for a small fee and it is encouraged that waste is presented in these bags or in bags or containers of a similar size as this makes calculating the cost easier.
Answer:
Presenting loose waste in rubble sacks is encouraged to make the calculation of the charges easier.  Waste presented loose or in different sized sacks will require charges to be estimated. The site manager’s decision on the actual charge to be made is final.
Answer:
Yes. Householders, businesses and charities all have to pay to dispose of these wastes.
Answer:
No, everyone has to pay the charges. The costs have been kept as low as possible for everyone.
Answer:
Should you not wish to use the service there are alternatives. If you have lots of chargeable waste you may want to consider hiring a skip or taking the waste to a commercial disposal site. Details of local companies can be found by searching online or in local directories. Tyres can be disposed of through your local tyre fitting outlet.

Please be aware that fly-tipping is against the law and can carry a fine of up to £50,000.

Answer:
Charges to householders only applies to some non-household waste. The trade waste scheme applies charges for all waste accepted through the trade waste scheme.
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