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Changes in Adult Social Care Demand

COVID-19 has had a significant impact on people receiving and providing adult social care.
Demand for new assessments has increased when comparing 2019/20 to 2020/21.
Increases in support experienced not only via First Contact, but also directly into main providers.
Demand also increased, not only from people living in the community, but also those being discharged from hospital.

New assessments – April 2019 to April 2021

Source: Staffordshire County Council, Operational Intelligence & Performance Team

In addition, there is an evident shift in the types of adult social care support being provided.

Overall numbers of long term service users has fallen.
More specifically nursing and residential service users have remained below pre COVID-19 levels. In contrast community users are showing an upward trend, with home care service users now at a rate above pre-COVID-19 levels.

Nursing/Residential care