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Easing of Coronavirus restrictions

Registration service standards

We are commited to delivering a service which meets a statutory standard for the registration of births, deaths, marriages and civil partnerships. 

We regularly monitor customer satisfaction which is then used to improve the service that we deliver. If you would like to provide us with feedback, please email registrars enquiries

Our customer service standards set out a number of standards across telephone and written communication including email and those services delivered face-to-face and will help us deliver the promises we've made to the public in the county council's Customer Charter.

 

 

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Latest news

Newcastle residents urged to make testing part of weekly routine

People in Newcastle-under-Lyme are being reminded to get tested twice a week to help ensure cases of Covid-19 remain low as the next stage of the Government's roadmap out of lockdown approaches.
Date:
13 May 2021

Burton Caribbean Association to host pop-up vaccine clinic for over 38s

People eligible for their first Covid-19 vaccine in Burton are being given another opportunity to book a slot at a local community centre.
Date:
13 May 2021

Families urged to apply for Green Homes funding

Families in Staffordshire are being encouraged to apply for funding to help make their homes more green and energy efficient.
Date:
12 May 2021

Foster carers share their stories as part of national campaign

Foster carers from across Staffordshire are leading a new campaign to help highlight the urgent need to find more foster families.
Date:
10 May 2021

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