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Registration service standards

We are commited to delivering a service which meets a statutory standard for the registration of births, deaths, marriages and civil partnerships. 

We regularly monitor customer satisfaction which is then used to improve the service that we deliver. If you would like to provide us with feedback, please email registrars enquiries

Our customer service standards set out a number of standards across telephone and written communication including email and those services delivered face-to-face and will help us deliver the promises we've made to the public in the county council's Customer Charter.

 

 

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Latest news

Staffordshire residents encouraged to participate in Covid-19 survey

People living in Staffordshire can share their views and experiences of the pandemic by completing Staffordshire County Council's Covid-19 residents' survey.
Date:
25 October 2021

People with Food Allergies to Benefit as New Allergen Labelling Law Comes Into Force

Food businesses in Staffordshire are being reminded about new food labelling laws which came into force this month.
Date:
25 October 2021

Covid booster jabs available at walk-in clinics

A number of walk-in vaccine clinics will be offering the Covid-19 booster to eligible people in Staffordshire.
Date:
25 October 2021

Drivers Urged to Check Their Tyres in Road Safety Campaign

Drivers in Staffordshire and Stoke-on-Trent are being encouraged to check their tyres this October as part of national Tyre Safety Month.
Date:
22 October 2021

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