Digital changes coming to SEND
In Autumn 2026 the EHC Hub will change to the Children's, Young People and Families Portal.
Just like the EHC Hub, everyone involved in an Education, Health and Care Plan (EHCP) will be able to work together to support a child or young person. Information will still be kept up to date, safe, and secure.
When our new Children’s, Young People and Families Portal is ready, we'll contact existing EHC Hub users with some instructions and invite them to set up a login. We will keep this webpage up to date as well.
Why are we changing the EHC Hub?
The county council is moving to a new system across Children and Families to replace the existing CareDirector platform, which is our social care database. As part of this change the EHC Hub, our EHCP digital platform, will also be replaced.
The EHC Hub will change to the new Children's, Young People and Families Portal, creating a more joined up approach across our services. Our aim is everyone involved with EHCPs will have a better experience.
What are the systems you are using?
The new Children's, Young People and Families Portal will be using Liquidlogic, which is provided by the company System C. Many other local authorities use Liquidlogic to manage their records. Everything we are doing will comply with the legislation designed to keep your data safe and secure.
When will this happen? What are the next steps?
We are building the new Children’s, Young People and Families Portal.
We will be inviting our partners, such as education settings, health, social care and our Parent Carer Forum to test the EHCP parts of the new Children’s, Young People and Families Portal.
EHC Hub will be offline from 8 October
From 5pm on 8 October the EHC Hub will no longer be available. If you need information that is on the EHC Hub, it is recommended that you download this for your own records.
The new Portal will go live on 19 October. After 19 October, you will be sent an email with a link inviting you to register for an account on the new portal. Please note due to the high volume these will be done in stages so you may not get this straight away. Thank you for your patience while we make these changes.
The page was last updated in September 2026
