Managing the highway

This section explains the size and features of our highway network and how we manage it.

Street furniture

Problems such as damaged or missing furniture can be caused by accidents, vandalism or general wear and tear.

If ownership is unclear or the issue poses an immediate risk to public safety, please report this to us. 

Report online

Who is responsible for different types of street furniture?

Street furniture Who is responsible?
Bollards, pedestrian guard rails, cycle stands, safety barriers, traffic lights, lit and unlit traffic signs, street lights, salt bins, milestones and finger posts Staffordshire County Council
Street name plates, litter and dog waste bins, benches, information boards, and flowerbeds District and borough councils
Seats and benches, planters and baskets, village noticeboards, monuments, and village signs Parish councils
Telephone poles, phone boxes, mobile phone masts, manholes and fire hydrants Utility companies are usually responsible, but if ownership is unclear or the issue is urgent, report it to Staffordshire County Council
Bus stops May be maintained by Staffordshire County Council, district/borough or parish councils. Reports can be made online and we will identify the responsible party.

How do I report damaged or missing street furniture?

The easiest way to report an issue is online. If we are responsible, we will assess the damage and risk. If there's an immediate hazard, we will make it safe and arrange repairs. If the item belongs to a third party, we will issue a defect notice to the owner.

Mirrors and A-boards

For information about our policies on mirrors and A-boards, please visit our objects on the highway page.