Fair processing notice

The Access to Information Team is part of Staffordshire County Council’s Information Governance Unit (IGU)

Contact the Access to Information Team for queries regarding Subject Access Requests

Email: accessinformation@staffordshire.gov.uk

Postal address:

Access to Information Team, 
Staffordshire County Council, 
1 Staffordshire Place, 
Stafford, 
ST16 2LP

Contact the Data Protection Officer for Data Protection Complaints

Email:  DPO@staffordshire.gov.uk

Telephone: 01785 278109

Postal address:

Data Protection Officer, 
Information Governance Unit, 
Staffordshire County Council, 
1 Staffordshire Place, 
Stafford, 
ST16 2LP

Data Protection Complaints

A Data Protection Complaint is a report of a potential breach of data protection legislation or concern about how personal data has been handled by Staffordshire County Council. 

Examples of DP complaints include:

  • Report of a data breach
  • How your personal data has been or is being processed
  • Security measures used to store your information. 

As part of your complaint, please provide the following:

  • Your full name
  • Email/telephone/address
  • Details of your complaint 
  • Impact/what effect this has had on you or others 
  • Your ideal resolution/outcome.

We will aim to acknowledge your Data Protection Complaint within 3 working days and provide a response to your complaint within 1 calendar month of receipt.

If you are unhappy with our response, you can raise your concern or complaint with the Information Commissioner’s Office.