General contact information

How to contact our various departments, and methods of reporting abuse.

Last updated: 11th December

Social networks

Contact us via social media or download the myStaffs App.

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By department

Numbers shown will be charged at your local rate from a landline or mobile. Calls will be included in inclusive minutes and discount schemes from all major mobile and landline operators.

Customer service opening times

Monday to Friday 9am to 5pm.

Contact us via email: contactus@staffordshire.gov.uk

General phone enquiries: 0300 111 8000

If you have a sensory impairment, please use our Textphone/Mini Com service: 01785 276207

Departments

Report abuse

If you think someone is being abused or you think their safety is at risk, then it is important to tell someone.

Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999.

Otherwise you should report your concerns to a county council social work team.

Report child abuse

Report abuse of a vulnerable adult