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The personal data we collect

Your data

Your right to privacy is very important to us and we recognise that, when we collect, use, or store your personal data, you should be able to trust us to act in a responsible manner. This privacy notice tells you what you can expect when we process your data, and what your rights are.

Why we collect data

We primarily provide services for local communities and the people who live in them. We also collect data about people world-wide who contact us requesting information about Staffordshire and Staffordshire County Council. 

In order to provide these services we must collect and use data about the people we provide services to. Data is also collected and used where we have a statutory duty to do so.

How we collect data

Your data may be collected in various ways, including:

  • Verbally
  • Paper
  • Telephone
  • Email
  • Online forms
  • Website cookies
  • CCTV
  • Other forms of image and voice recording

Data may be collected directly from you or data about you may be gathered from other sources, and we may need to ask other agencies or organisations for relevant data about you to fulfil our legal responsibilities or to provide services. 

Data we obtain will be captured and stored in our systems for the purpose(s) specified.

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