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Your Library Account Overview

Information and guidance about your library account and services

Access your account online

Telephone renewal

Reset your library PIN

Using the Staffordshire Libraries App

Borrowing from a library

Events and activities

How to join a Staffordshrie library

Social media accounts

Frequently Asked Questions

GDPR and Privacy Statement


Access your account online

Your library card and PIN can be used to sign into your online account enabling you to:

  • Check the items you have on loan
  • Renew items
  • Reserve items
  • Check the status of your reserved items
  • Check whether your personal details are correct.
  • Reset your PIN

Telephone renewal

If not required by other readers you can renew a book by telephone

  • Contact Centre on  0300 111 8000  (Monday – Friday 9am to 5pm)
  • Automated 24 hour service 0345 33 00 740

You will need either your library card number or the book barcode number to renew.

Reset your library PIN

When you join the library you will be issued with a library card and personal identity number (PIN).

If you have forgotten your PIN you can request a reminder. You can do this by:

  • Accessing the online account page
  • Selecting 'Your Account'
  • Selecting 'Forgot my PIN'. You will be prompted to input your library card number. Your PIN will be forwarded to the email address you provided when you joined the library.

Using the Staffordshire Libraries App

You can access your library account via the Staffordshire Libraries App. Where you will be able to:

  • Search the library catalogue including the eLibrary.
  • Renew and reserve titles
  • View your loans and reservations
  • View fees and charges balance
  • Access your library card barcode for wallet less access
  • Find your nearest library
  • Scan book barcodes to see if they are available on the library catalogue

The Staffordshire Libraries App is available to download for free in the Apple Store and the Google Play Store - search 'Staffordshire Libraries App'

Borrowing from a library

As a library member you can borrow:

You can also reserve or request an item if it's not in stock at your local library.

After you have finished with the items you have borrowed simply return them to any Staffordshire library

To see what's available to borrow search our library catalogue.

Events and activities

Libraries have a range of fun, free, low cost activities and events for all ages. You can access Staffordshire Libraries events list on our events and activities page

Not a member, join Staffordshire Libraries today!

It’s free to join and borrow books from your library. You can do this in two ways.


The quickest and easiest way is to apply online. This will provide you with a card number that will be valid for 3 years and will immediately let you:

At a Staffordshire library

You can become a member by visiting any library in Staffordshire. Please visit your local library and present your details to a member of staff or a volunteer who will be pleased to assist you. 

Follow us on social media

You can follow us for updates, book reviews, quizzes and more!


Staffordshire Libraries (@StaffsLibraries) / Twitter

Staffordshire Libraries (@staffslibraries) • Instagram photos and videos

Staffordshire Libraries - YouTube 

GDPR & Library Membership

Under the General Data Protection Regulations (GDPR 2018) we have a legal duty to protect any information that we hold about you. We take measures to safeguard your data and implement security standards and controls to prevent any unauthorised access to it. Information which you have provided in order to become a member of Staffordshire Library Service will be stored securely and will only be used for the delivery of that service.You have the right to cancel your membership at any time and have your records removed in their entirety. 

View the Staffordshire County Council Privacy Notice for further information on how we handle your data and information.

Further information

Please see our FAQs page for more information on how to use your library.

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