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Terms and conditions of use

When parking within a permit scheme area, permit holders should conform to the requirements of all applicable traffic regulation orders, operate in accordance with the relevant sections of the highway code and adhere to good driver practice. 

Any vehicle parking within a permit parking scheme must display a valid permit during the times shown on the schemes regulatory parking signs. If no days or times are displayed on the signs, the permit scheme will be in operation 24 hours per day, 7 days per week, and will include all bank holidays. 

The permit must be displayed in the vehicle in a way that enables the permit reference number, vehicle registration mark, scheme Identifier and expiry date to be clearly read through the front windscreen. 

A permit is only valid within the scheme displayed on the permit. You should always check that the scheme displayed on the permit matches the scheme identifier indicated on the regulatory parking signs. 

We cannot guarantee that a parking space will be available at all times. 

We may be required to temporarily suspend and close off parking bays. A permit does not give you a right to park in this area during these times and if you do, you may be liable to receive a penalty charge notice. 

A visitor permit must only be used by legitimate visitors to scheme members properties, or by the scheme member to whom the permit has been issued. It must not be used by a non-scheme member to park their vehicle in order to access any facility that is located outside of the permit scheme area. 

A visitor permit is the responsibility of the scheme member whom purchased it and that member must ensure that any visitor borrowing the permit returns it. 

Permits must not be transferred from a scheme member to a new residential or business premises occupant whom is not a current scheme member. 

The unauthorised copying, alteration or modification of a permit, and the use of such a permit, is not permitted. 

Any changes required to a permit will be subject to an administration fee. 

Lost, damaged or stolen permits can be replaced subject to an administrative fee.

Annual renewal of permits is the responsibility of the permit holder, we will not be issuing permit renewal reminders.

Permits are issued and charged for on an annual basis. Because the cost of a permit has been kept to a minimum in relation to the costs of operating a scheme, no refund will be given if you cancel your permit prior to its expiry date. 

Any form of intimidation, harassment or bullying, or damage to the property of a scheme member or non-scheme member, is considered unacceptable by the highway authority and any scheme member found to be acting in such a manner may be excluded from the permit scheme. 

Placing of cones, wheelie bins or other deliberate obstructions on the highway may be a criminal offence contrary to Section 137 of the Highways Act 1980 and should be reported to Staffordshire Police. These obstructions are not acceptable to the highway authority and we have the power to remove them. Permit holders carrying out such actions may be excluded from the permit scheme. 

Any person breaching any of these terms and conditions of use, may be liable for a penalty charge notice, may have their permit withdrawn without any recompense or refund, and could be excluded from future membership of the permit scheme.

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