Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news
Pupils target drivers in anti-idling campaign

Pupils target drivers in anti-idling campaign

Pupils from Ellison Primary Academy in Newcastle are urging drivers to switch off their engines outside school as part of a new campaign to reduce air pollution.
Date:
21 January 2020
Work to tackle air pollution in Staffordshire continues

Work to tackle air pollution in Staffordshire continues

Getting employees to use more sustainable travel to and from work, encouraging pupils and parents to travel sustainably and looking at the future demand for electric car charging points are amongst the activities underway to help tackle air pollution in Staffordshire.
Date:
13 January 2020
Update on roadworks at Crown Street, Stone

Update on roadworks at Crown Street, Stone

Update on roadworks on Crown Street, Stone.
Date:
10 January 2020
Work to create homes access and new crossing begins

Work to create homes access and new crossing begins

Work to create access to a housing development site and install a new pedestrian crossing in Stafford begins on Monday November 25.
Date:
22 November 2019

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