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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

Highways crews help keep frontline staff safely on the move during coronavirus pandemic

Highways teams across Staffordshire will be continuing their work to carry out road repair and improvement schemes across the county during the coronavirus pandemic.
Date:
03 April 2020

Concessionary bus passes to be used before 9.30am in Staffordshire

Staffordshire County Council has asked all bus operators which accept concessionary bus passes to begin accepting them before 9.30am with immediate effect.
Date:
19 March 2020

Widening works on busy Stafford road set to begin next week

The first phase of works to widen a busy road in Stafford begin next Monday, March 23.
Date:
16 March 2020

Plans for changes to town's high street set out at public event

People will be able to have their say on plans for safety improvements in Burton's High Street at a consultation event on March 17.
Date:
12 March 2020

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