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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

County council calls on M6 bosses to limit upgrade disruption to Stafford residents

Staffordshire County Council is standing up for residents in parts of Stafford affected by the M6 upgrade by making fresh calls on motorway bosses to limit disruption and rethink the latest wave of overnight closures.
Date:
03 March 2021

New roundabout to be built on major Staffordshire route

Work to build a new roundabout on a main Staffordshire road to provide access to a housing development begins on Monday March 8.
Date:
26 February 2021

Safety scheme continues to keep roads safe

A temporary road safety scheme at Freehay Crossroads in Cheadle continues to keep roads safe as plans for a permanent solution move ahead.
Date:
24 February 2021

Work to improve cycling and walking in Stafford continues at pace

Work is progressing at South Walls, Stafford, to complete a missing link in the National Cycle Network
Date:
16 February 2021

Visit the Staffordshire Newsroom