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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news
County council steps up pothole repair programme

County council steps up pothole repair programme

Nearly 1,500 potholes have been fixed across Staffordshire in the past month, as the county council steps up its repair programme.
Date:
10 May 2022
£1.3m highways investment to make cycling and walking in Cannock easier

£1.3m highways investment to make cycling and walking in Cannock easier

Highways improvements to make it easier for cycling and walking in Cannock are set to start this week.
Date:
25 April 2022
Overnight closures on busy town roundabout for new road markings

Overnight closures on busy town roundabout for new road markings

Work to lay new road markings on a busy Cannock roundabout begins on Monday April 25.
Date:
14 April 2022
Scheme to create town cycling corridor set to begin

Scheme to create town cycling corridor set to begin

Work to improve cycling and pedestrian routes in Stapenhill, Burton, is set to begin on Monday April 25.
Date:
13 April 2022

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