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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

Regeneration project in Burton's High Street completed

A £750,000 regeneration scheme in Burton's High Street has been completed.
Date:
30 July 2021

Major county road project enters next phase as it nears completion

A multi-million-pound project to support Stafford's regeneration moves to its next phase next week as the whole scheme nears completion.
Date:
28 July 2021

Free electric vehicle charging bays installed as part of transport trial

Free to use pop-up electric chargers have been installed at a Stafford library for a six-month period through a trial programme led by the county council.
Date:
21 July 2021

Bridge reopens ahead of schedule as multi-million-pound road project continues at pace

A road over railway bridge that has undergone extensive refurbishment as part of a multi-million-pound project to support Stafford's regeneration has reopened ahead of schedule.
Date:
02 July 2021

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