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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

Electric scooter trial launched in Newcastle and Stafford

People in Newcastle-under-Lyme and Stafford can now get around town on hired electric scooters as part of a county trial and help to reduce carbon emissions with less car travel.
Date:
16 September 2020

More investment for Staffordshire roads

Improving problem road drains, gullying emptying and additional roadside grass cutting are all being targeted with a £2 million county council investment.
Date:
08 September 2020

Improvements set to start on South Staffordshire village road

Work to improve a South Staffordshire road and create access to a new housing development begins on Monday, August 24.
Date:
19 August 2020

Responsible parking plea to beauty spot visitors

People are being reminded to park considerately when visiting country parks and beauty spots this weekend.
Date:
06 August 2020

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