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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news
Work to create homes access and new crossing begins

Work to create homes access and new crossing begins

Work to create access to a housing development site and install a new pedestrian crossing in Stafford begins on Monday November 25.
Date:
22 November 2019
Major road scheme moves to next phase

Major road scheme moves to next phase

A major road project which will ease congestion in Stafford and help to deliver the construction of new homes has moved to its next phase.
Date:
22 November 2019
Pupils tell drivers to switch off their engines

Pupils tell drivers to switch off their engines

Pupils from St Margaret's Junior School in Newcastle are urging drivers to switch off their engines outside school as part of a new campaign to reduce air pollution.
Date:
14 November 2019
Junction and safety improvement work set to begin in Penkridge

Junction and safety improvement work set to begin in Penkridge

A new pedestrian crossing will be installed in Penkridge next week with junction improvement works set to follow. The traffic light-controlled puffin crossing will be installed on Boscomoor Lane between the A449 Wolverhampton Road roundabout and the junction with Vale Gardens.
Date:
12 November 2019

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