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Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

Widening works on busy Stafford road set to begin next week

The first phase of works to widen a busy road in Stafford will begin on Monday, July 6.
Date:
02 July 2020

New road safety measures introduced in Staffordshire village

Road safety measures will be introduced in a village near Rugeley from next week.
Date:
16 June 2020

Work in place to boost town centre recovery

Councils are working together to help High Streets bounce back when businesses begin reopening from Monday.
Date:
12 June 2020

Major projects and highways schemes continue to keep county moving

From carrying out minor road repairs to major infrastructure projects, Staffordshire County Council's highways teams have continued to work hard through the lockdown period to ensure the road network is maintained and foundations are laid for future growth.
Date:
09 June 2020

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