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Easing of Coronavirus restrictions

Highways contact information

Report a highways issue

For all highways reports, including emergencies, please report them online.

Out of hours emergencies

If you need to report an emergency issue outside of our normal operation hours (Monday to Friday 8:00am - 4:00pm, including bank holidays), please see our  out of hours guidance.

Check on an existing report

If you want an update on an existing report, please visit Report It and enter your reference number into the box provided. You will be able to view the status of the report and you will also have the opportunity to report again if the issue has got worse.

Report It explained

More information about our Report It system and how your report is handled can be viewed on our Report It explained page.

Other information

If you have a general query about highways, please take a look at our roads and highways pages for further information.

If your enquiry is regarding a permit or licence application, please visit our permissions and licences pages for further information.

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Latest transport news

People reminded of safe e-scooter use as trial hits six-month mark

People in Stafford and Newcastle-under-Lyme are being encouraged to use hired electric scooters safely as town centre visits increase and the trial period for the vehicles reaches the six-month mark.
Date:
30 April 2021

New website to help keep young drivers safe

Parents and family members are being targeted in a new road safety campaign to help make young people better, safer drivers.
Date:
25 March 2021

Crews out in force to fix weather related potholes

Highways crews in Staffordshire have taken to the roads in force to fix an estimated 11,000 weather-related potholes across the county.
Date:
19 March 2021

£1 million boost for rural bus network

A million-pound investment in a flexible minibus service to connect rural areas to main bus routes in the Staffordshire Moorlands has been welcomed by Staffordshire County Council.
Date:
18 March 2021

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