Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button. No, give me more info
Accept
 

Learner feedback

We welcome learner feedback, and use it to help improve our service, as well as to recognise good practice.  We have a number of ways of collecting information about the learners’ experience of their course. 

Focus groups

An opportunity for learners to get together as a group and discuss their experience, usually with a specific theme.

Feedback questionnaires

At the end of the course, learners are asked to complete a quick survey to tell us if they enjoyed the course, and what they gained from it.

You can complete the 2021-22 survey by clicking on the link: Community Learning 2021-22 Learner Feedback

Progression Survey by telephone

We may telephone learners after the end of the course to find out what they have done since they left us. This is a really useful indication of whether learners have achieved their long-term goals.

We look at all this information together, to find out if the experience matches learners’ expectations.  We look for examples of good practice that can be adopted in other courses, to make sure you have the best possible learning experience.  If there are any concerns, we follow these up with the provider to put it right.

Learners can also contact Amanda Darlington, Head of Adult Learning & Skills, or the County Council at any time, to make a comment, compliment or complaint.

Email: communitylearning@staffordshire.gov.uk or amanda.darlngton@staffordshire.gov.uk

There are no results that match your search criteria


Latest education news
Bailey Street school has its official opening

Bailey Street school has its official opening

Description
A Stafford school that moved into a brand-new location in 2020 has had its official opening celebration today (Wednesday).
Date:
13 July 2022
Apprentices praised at graduation ceremony

Apprentices praised at graduation ceremony

Description
More than 80 apprentices from across Staffordshire and Stoke-on-Trent have been recognised at a special graduation event.The apprentices, representing sectors from health and care to education and accounting to engineering were joined by their families, friends, employers and training providers for the seventh Staffordshire Apprenticeship Graduation ceremony.
Date:
01 July 2022
New approach sees 600 trained to spot low level neglect

New approach sees 600 trained to spot low level neglect

Description
A new approach to safeguarding in Staffordshire has led to more than 600 people being trained to recognise the signs of low-level neglect.
Date:
17 June 2022
Virtual Reality to help people learn more about Autism

Virtual Reality to help people learn more about Autism

Description
People in Staffordshire are getting the chance to learn and understand more about Autism and learning disabilities in a new campaign using VR.
Date:
15 June 2022

Visit the Staffordshire Newsroom

Contacting the chat service.

Please wait...
Chat with us
digital assistant