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Homepage > Contact, compliments, and complaints > General contact information

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General contact information

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Contact us via social media or download the myStaffs App.

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By department

Numbers shown will be charged at your local rate from a landline or mobile. Calls will be included in inclusive minutes and discount schemes from all major mobile and landline operators.

Our contact centre phone line opening times are:

Monday to Thursday 8am to 8pm 
Friday  8am to 6pm 
Saturday 9am to 5pm

Email: contactus@staffordshire.gov.uk

General Enquiries (Contact Centre): 0300 111 8000

Textphone/Minicom users: 01785 276207

Planning a visit?

Our address

1 Staffordshire Place
Stafford
ST16 2DH

Our opening times

Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm

View a map of our offices through Google Maps.

Access and facilities in our buildings

If you experienced any difficulties with accessing any of our buildings, or with the service we have provided, please tell us.

Report abuse

If you think someone is being abused or you think their safety is at risk, then it is important to tell someone.

Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999.

Otherwise you should report your concerns to a county council social work team.

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The digital team maintain our online services. 

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