General contact information
On social networks
Contact us via social media or download the myStaffs App.
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Leave us a compliment, comment or complaint.
Numbers shown will be charged at your local rate from a landline or mobile. Calls will be included in inclusive minutes and discount schemes from all major mobile and landline operators.
Our contact centre phone line opening times are:
Monday to Thursday 8am to 8pm
Friday 8am to 6pm
Saturday 9am to 5pm
General Enquiries (Contact Centre): 0300 111 8000
Textphone/Minicom users: 01785 276207
Planning a visit?
1 Staffordshire Place
Our opening times
Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm
View a map of our offices through Google Maps.
Access and facilities in our buildings
If you experienced any difficulties with accessing any of our buildings, or with the service we have provided, please tell us.
If you think someone is being abused or you think their safety is at risk, then it is important to tell someone.
Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999.
Otherwise you should report your concerns to a county council social work team.
Web site enquiries
The digital team maintain our online services.
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