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Finding support in your community

Help in your community

Community Help Points 

Community help points are established and trusted places within communities such as libraries, voluntary organisations and/or community centres. They will be able to help with advice about cost of living pressures.   

If you know someone who isn’t online but would benefit from speaking to someone, you can direct them to a local community help point for advice and support.     

Community help points can help you to:  

  • Access information about local services or activities  

  • Become more confident in using the internet to help find information and solutions  

  • Access the Staffordshire County Council and Staffordshire Connects websites or share some of the important information in them with you if you can’t access them yourself  

  • Find out where to buy equipment and technology to make daily living easier.  

  • Debt, finance, and form filling  

  • Access befriending services - local and national  

  • Support with identifying local paid home help services, such as cleaners and gardeners.  

Find out more about Community Help Points  


Get a warm welcome in Staffordshire libraries 

If you're visiting one of our libraries, you'll be offered a free hot drink this winter. All of our libraries are warm, free and accessible spaces. There’s always a friendly face at your local library and now with the offer of a free drink, there’s even more reason to visit.

It’s free to join and members can borrow books, download e-books, e-magazines and e-newspapers for free.  Libraries also have Wi-Fi and desktop computers you can use. 

Some libraries run groups and activities, including coffee and chat, craft and baby sessions. Find your nearest library or search on Facebook, Twitter, Instagram for ‘Staffordshire Libraries’ and follow for updates.  

Across Staffordshire organisations are offering warm spaces through the winter. Some will also be offering a warm drink and food. Find out more on the Staying Warm page.


Staffordshire Connects 

Staffordshire Connects is our online directory of groups, clubs, activities, advice and support offered by a wide range of organisations in your community.

Use these links to find organisations in your area that can help with:

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