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Information, advice and guidance


Service Pupil Premium – Service personnel with children should notify schools of their children’s service status to ensure they are recorded to qualify for extra funding, called the Service Pupil Premium.  State schools, academies and free schools in England, which have children of service families in school years reception to year 11, can receive the funding. The school uses the money to provide any additional support that children may need.

School Admissions – For information on school admissions visit our Education and Learning pages.


Staffordshire is a two-tier local authority which means that the District and Borough Councils are responsible for providing Housing services, please contact your local District/Borough Council as follows:

Cannock Chase District Council

East Staffordshire Borough Council

Lichfield District Council

Newcastle-under-Lyme Borough Council

Stafford Borough Council

Staffordshire Moorlands District Council

South Staffordshire Council

Tamworth Borough Council

Social, health and financial support

There are a number of local and national organisations that can provide you with support as follows:

Staffordshire Connects is a one-stop-shop directory service featuring health and care services and events across Staffordshire and in your local area.

The Veterans’ Gateway is the first point of contact for veterans seeking support. It puts veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more. You can call 0808 802 1212 for 24-hour support.

The Tri Services Veteran Support Centre is run by veterans for veterans and is a ‘hub’ based approach to supporting veterans in need and has extensive links with local services and businesses such as SSAFA, Veterans UK and many more.  Based in Newcastle-under-Lyme and Hanley – you can call 01782 713963.

Help a Squaddie provides housing, mental health and social isolation support and advice for veterans.  Based in Rugeley – you can call 0300 3651332 and email info@helpasquaddie.org.uk.

Armed Forces Community Network CIC is a support service for veterans including a weekly coffee morning held at Stafford Leisure Centre, veteran food bank and a DIY SOS veteran service. 

The Royal British Legion provide financial, social and emotional care and support to all members of the British Armed Forces - past and present and their families. Find your nearest RBL Branch on the Royal British Legion website. 

Combat Stress - If you're currently serving, or have served in the UK Armed Forces, you can call the Combat Stress 24-hour helpline to talk about mental health. If you are a family member or carer worried about a loved one or need to talk to someone yourself, you can use it too.  You can call 0800 038 1619 for 24-hour support.

SSAFA provides information on social, family and financial issues to anyone that is currently serving or has ever served in the Army, Navy or RAF, and their families.

You can contact the Staffordshire SSAFA branch as follows:

SSAFA Staffordshire
Suite 6, Beacon House, Unit QA, Beacon Business Park, Stafford, ST18 0W
Tel: 0204 566 9116

Veterans UK provides a range of services including a veterans advice helpline, a welfare service that will provide a dedicated caseworker to assist veterans and their families, and support to war pensioners and war widow(ers).

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