Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Families First service overview

Working at a local level

The Families First service works in a localised way with the key people needed to meet the needs of a community.

The service covers the whole of Staffordshire. We deliver it through 19 geographical patches spread across Staffordshire’s 8 districts.

Within each patch, services are primarily delivered through:

For further information please download the document below or get in touch with us.

Ensuring a co-ordinated response

We bring together all services that work with children, young people and families.

Level 3 - multiple needs

Who do you help?

Children who have many needs who may not maintain satisfactory health, development and/or learning. This may include children in need as defined by section 17 of the Children Act 1989.

Who can help?

Typical service response is carried out by early help teams.

Level 4 - acute needs

Who do you help?

Children in crisis, with complex, acute and often long term need, including:

  • Where parents refuse or are consistently not able to co-operate.
     
  • Children who have complex disabilities.
     
  • Parental resistance and lack of support mechanisms which results in children suffering or likely to be suffering significant harm.
     
  • Children who are offending and subject to a court order.
     
  • Children who have serious unmet enduring health, development and/or learning needs (including Children in Need as defined by section 17 of the Children Act 1989).

Who can help?

Typical service response - specialist services including:

Specialist services, supporting families with needs at level 4 are, in the main, provided by:


 

Get in touch

Early help teams

If you have any specific questions about the Families First service such as:

  • What does it mean for my organisation?
     
  • How can I get access to the support of your early help team?

Please contact your early help team co-ordinator.

Specialist safeguarding units

Concerned about a child that is already supported by a safeguarding social worker?

Please contact the relevant specialist safeguarding unit.

Reporting a safeguarding concern

Do you have a safeguarding concern where a child is suffering? Or are they at risk of suffering significant harm?

Please contact our First Response team immediately. 

There are no results that match your search criteria


Latest social care and health news

Staffordshire residents and businesses urged to embrace new NHS app

The NHS Covid-19 app and QR check-in launches tomorrow (24 September) in England and Wales. This means that certain premises, including council-run venues, will be legally required to display NHS QR posters.
Date:
23 September 2020

Calls For Staffordshire To Lead The Way In Following New Covid-19 Rules

Residents and businesses in Staffordshire are being called on to lead the way in following new Covid-19 rules announced today.
Date:
22 September 2020

Staffordshire Residents Advised on new "lockdown" Areas from Today (Tuesday)

People in Staffordshire are being advised on travel to and from "lockdown" areas, as more places face new Covid-19 restrictions from Tuesday.
Date:
22 September 2020

Burton Albion back extra measures

A campaign backed by Burton Albion Football Club is urging people in Covid-19 hit areas of Burton to go the extra mile and follow the new measures in place and avoid a possible local lockdown.
Date:
22 September 2020

Visit the Staffordshire Newsroom