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Staffordshire will move to very high COVID alert level on 2 December

Families First service overview

Working at a local level

The Families First service works in a localised way with the key people needed to meet the needs of a community.

The service covers the whole of Staffordshire. We deliver it through 19 geographical patches spread across Staffordshire’s 8 districts.

Within each patch, services are primarily delivered through:

For further information please download the document below or get in touch with us.

Ensuring a co-ordinated response

We bring together all services that work with children, young people and families.

Level 3 - multiple needs

Who do you help?

Children who have many needs who may not maintain satisfactory health, development and/or learning. This may include children in need as defined by section 17 of the Children Act 1989.

Who can help?

Typical service response is carried out by early help teams.

Level 4 - acute needs

Who do you help?

Children in crisis, with complex, acute and often long term need, including:

  • Where parents refuse or are consistently not able to co-operate.
     
  • Children who have complex disabilities.
     
  • Parental resistance and lack of support mechanisms which results in children suffering or likely to be suffering significant harm.
     
  • Children who are offending and subject to a court order.
     
  • Children who have serious unmet enduring health, development and/or learning needs (including Children in Need as defined by section 17 of the Children Act 1989).

Who can help?

Typical service response - specialist services including:

Specialist services, supporting families with needs at level 4 are, in the main, provided by:


 

Get in touch

Early help teams

If you have any specific questions about the Families First service such as:

  • What does it mean for my organisation?
     
  • How can I get access to the support of your early help team?

Please contact your early help team co-ordinator.

Specialist safeguarding units

Concerned about a child that is already supported by a safeguarding social worker?

Please contact the relevant specialist safeguarding unit.

Reporting a safeguarding concern

Do you have a safeguarding concern where a child is suffering? Or are they at risk of suffering significant harm?

Please contact our First Response team immediately. 

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Latest social care and health news

Staffordshire To Move To Very Highest Tier For Covid-19 After Lockdown

Staffordshire is to be escalated to the Covid-19 Very High Alert Level when the current national lockdown restrictions end on December 2.
Date:
26 November 2020

Residents in Moorlands Covid-19 Hotspots Urged to Get Tested

Residents in parts of the Staffordshire Moorlands are being urged to book a test for Covid-19.
Date:
25 November 2020

Leader welcomes the relaxing of restrictions with a cautionary note for Staffordshire

Staffordshire residents and businesses are being asked to remain cautious despite the imminent ending of the second national 'lockdown'.
Date:
23 November 2020

Reading and IT buddies available to help combat lockdown loneliness

The council's library service has adapted one community support offer and is launching another to help address isolation during the second national 'lockdown'.
Date:
23 November 2020

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