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Money matters

Each year, more than £2.2 billion of pension credit and housing benefit goes unclaimed by older people in the UK. Are you eligible?

Use our benefits calculator to check whether you are eligible

Please note: Staffordshire County Council does not administer benefits. You will need to apply for benefits at GOV.UK website and apply through your district/city councils for housing benefit.

Web forms for claiming pensions and other benefits can be found on the Department for Work and Pensions website.

Information about claiming for disability benefits from the DWP can be found on the Disability Service Centre website.

GOV.UK benefits information

Attendance Allowance

Attendance Allowance (for those over state pension age) helps with extra costs if you have a disability severe enough that you need someone to help look after you.

Carers' Allowance

Carers' Allowance is paid if you care for another person - who receives certain benefits - for more than 35 hours a week.

Personal Independence Payment

Personal Independence Payment (for those aged 16 - state pension age) can help you with some of the extra costs if you have a long term ill-health or disability.

Universal Credit

Universal Credit is a monthly payment to help with living costs.

Disability Living Allowance

Disability Living Allowance is being phased out and replaced by Personal Independence Payments (PIP) for those aged 16 up to state pension age, for under 16s Disability Living Allowance for Children is still available.

Housing Benefit

Housing Benefit can help to pay your rent if you are on a low income.

New Style Employment and Support Allowance

New Style Employment and Support Allowance is available if you are unable to work due to ill health, but your financial circumstances mean you are unable to claim Universal Credit (e.g. a partner still working and earning a good salary, savings above £16,000). It is non means tested but does require a National Insurance Contribution record.

Pension Credit 

Pension Credit is a means tested top up benefit for pensioners. Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. Pension Credit can also help with housing costs such as ground rent or service charges.

Local Council Tax Support

Local Council Tax Support is also available to help those on low incomes pay their Council Tax. You need to apply to you District Council for this. A list of District and Borough Councils is available on our website. 

Further sources of support

Details of other local organisations which can help with money, debt and benefits

Where can I get financial advice?

For information and advice on saving money, budgeting, debt management and ways to make your money go further:

Money Advice Service

This service has:


The government's website has information on all areas of money management, including:

  • taxes
  • benefits
  • pensions

Citizen's Advice

They have information on savings, debt, benefits and employment.

Or you can call their advice line:

National Debt Line

You can get debt advice from this charity run by the Money Advice Trust.


This is a national charity that helps people in financial hardship get welfare benefits, charitable grants and support services.

Staffordshire Connects

You can get a list of financial organisations that can give you support.

Entitled to

Use our handy 'entitled to' benefits calculator to see what you're entitled to.

Adult Safeguarding Partnership

This website has advice on spotting financial abuse.

Beat the Cold

Make use of their advice on low cost energy solutions.

Energy Saving Trust 

Advice on how to reduce bills and make your home more energy efficient.

Job Centre Plus

Services are provided by or through Jobcentre Plus. Help is available for customers with limited or no english skills who need communication support to claim benefits.

First Contact

You can contact First Contact, where you will be able to speak to an interpreter who will be able to answer any questions you may have and help you make a claim to the appropriate benefit.

Contact them by:

Disability employment advisors

Disability employment advisors provide specialist support to people who need employment advice who:

  • are recently disabled
  • have a disability or health condition that has deteriorated

They give support to disabled people who are:

  • experiencing difficulties getting a job
  • employed and are concerned about losing their job, due to a disability

They can offer a range of support, advice and information from:

  • employment assessment
  • job seeking advice and support
  • training advice and information
  • advice and information about keeping your job
  • work choice
  • information about the disability symbol

For information on help for disabled people in employment you can speak to the disability employment advisors at your local Jobcentre Plus office or Jobcentre.

You can find the address of your local office on the Direct Gov website.

Unsure if you're entitled due to immigrant control?

Information can be found on no recourse to public funds network's website. 

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