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Sensory support


If you or a relative are struggling with a vision loss, hearing loss or both, we can work with you to identify what help and support you need.

We can advise on the initial steps that you need to take and signpost you to the correct health professional, organisation, association and charity that can offer you more insight into your sensory loss for example:

We can give advice on the processes to become registered as:

  • Sight Impaired (Partially Sighted)
  • Severely Sight Impaired (Blind)
  • Hard of hearing
  • Deaf
  • Deafblind

The aim of the sensory service is to empower people to remain, or become, as independent as possible in all aspects of daily life.

The sensory team will assess individuals remotely or in their own home to support and empower individuals in managing their deafness, visual loss and deafblindness. This will include provision of specialist information, advice and guidance to adults and children living in Staffordshire. As part of your assessment, this may include a person-centred rehabilitation programme and provision of specialist sensory equipment to meet your identified needs. This can include a programme such as support to adjust to sensory loss, mobility and orientation training skills, coping strategies and techniques as well as awareness of risks, hazards and managing safety.

The Sensory Team are hosted by Midlands Partnership University NHS Foundation Trust, covering Staffordshire.

The Sensory Team are part of Social Care that assess and support individuals with sensory disabilities (deaf, visual and deafblindness) as part of their identified eligible support needs in line with the Care Act. As a service we follow a strength-based rehabilitation approach to empower people to remain or become as independent as possible in all aspects of their daily lives.

  • Sensory Operational Service Delivery Lead.

  • Rehabilitation Officers for Deaf / Deafblind (ROHI).

  • Rehabilitation Officers for Visual Impairment / Deafblind (ROVI).

  • Apprentice Rehabilitation Officers for Visual Impairment.
  • Assistant Care Act Assessors (Sensory).

There are also trained Level 3 OCN deafblind assessors to undertake Care Act compliant deafblind assessments.

Still not sure what you need?

We appreciate all this information can be a bit confusing and hard to take in. If you would rather talk to someone about this please call one of our friendly Staffordshire Cares advisors who will be happy to talk with you:

Phone:0300 111 8010

Text/SMS:0796 673 8920

Minicom:01785 276207

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