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Contacting the utilities
Useful for liaising with the utilities, in relation to their apparatus in the street, particularly if you are wishing to alter or connect with their apparatus.
Last updated: 15th September
Openreach - a BT Group business
Openreach are responsible for the network infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK. The below link will inform you how to communicate with them with relation to altering the network:
National Grid
In Britain, National Grid own and operate systems that deliver gas and electricity across the entire country.
Network Rail
Network Rail is responsible for Britain’s Rail tracks, signalling, bridges, tunnels, level crossings, viaducts and 17 key stations. They run, maintain and develop all of the above.
Severn Trent Water
Severn Trent Water is a water distribution utility that serves over 8 million customers across the heart of the UK.
South Staffs Water
South Staffs Water is a water distribution utility that serves large parts of the Black Country, including Walsall, Sandwell and Dudley, together with areas such as Tamworth, Uttoxeter, Burton, Lichfield, Sutton Coldfield and Cannock.
Virgin Media
Virgin Media is a company which provides fixed and mobile telephone, television and broadband internet service to businesses and consumers in the United Kingdom.
Cadent Gas
Cadent Gas bring gas to homes and businesses throughout the North West, West Midlands, East Midlands, South Yorkshire, East of England and North London.