Our performance handling information requests

Statistics showing the number of Freedom of Information (FOI) and Environmental Information Requests (EIR) we have received and how we have performed in handling these types of requests.

2020/21 information requests statistics

Statistic Apr-June Jul-Sept Oct-Dec Jan-Mar
Number of Freedom of Information (FOI) requests received 212 337 341  371
Number of Environmental Information Regulations (EIR) requests received 29 25 17  20
Total number of FOI and EIR requests received 241 362 358  391
Requests processed within 20 working days 230 341 346  378
Requests processed in between 21– 25 working days 5 6 5  11
FOI requests not answered within 20 working days 6 14 7  2
EIR requests not answered within 20 working days 0 1 0  0
Clarification required 14 19 9  3
Deadline extended as permitted in legislation – Public Interest Test 0 2 0  0
Fee charged 0 0 0  0
Information not held  50 80 48  64
Vexatious requests - Refused FOI s14(1) 0 6 0  0
Repeat requests - Refused FOI s14(2) 2 3 1  0
Exceed cost/time limit - Refused - FOI s12 8 10 13  11
Available by other means - Refused FOI s21 5 9 5  18
FOI requests where section 22-44 was the reason for refusal 7 16 18 1 9
Percentage of requests answered under 20 working days 95% 94% 97%  96%
Percentage of requests answered within 25 working days 97% 96% 98%  99%