Contacting Staffordshire Families Integrated Front Door to report a concern for a child
If you believe a child to be risk of immediate harm this must be reported to the police on 999
Once you have reported to the police, please contact Staffordshire Families Integrated Front Door urgently by phone on: 0300 111 8033 during office hours (Monday -Thursday 8.30am-5pm and Friday 8.30am – 4.30pm)
To report a non-urgent concern or request support for children and families
Parents, carers and members of the public can contact Staffordshire Families Integrated Front Door:
- 0300 118033 during office Hours (Monday -Thursday 8.30am - 5pm and Friday 8.30am - 4.30pm)
All non-urgent reports from professionals, members of the public, parent or carer are submitted via our online Multi-Agency Referral Form (MARF). This form allows you to share detailed information around your worries and upload any supporting documentation.
Report a Concern or Request Support for a Child
Before contacting the Integrated Front Door, professionals must consider Staffordshire’s Right Help, Right Time resources. Including using the interactive tool. This provides information about services available to families in Staffordshire.
The Right help, Right time interactive tool helps providers signpost these services to parents/carers to assist in determining the right support for the needs of the family.
If you have consulted these resources, and wish to access additional advice on referral routes or options. Please be aware that referrals will not be taken from professionals via this advice line.
- Call 0300 111 8033 during office hours (Monday-Thursday 8:30am-5pm and Friday 8:30am – 4:30pm)
- There is no out of hours service for non-urgent advice and guidance.
