The child's voice and Staffordshire Families Integrated Front Door
It is imperative that Providers listen to the child's voice by asking questions that are not leading children to give a certain. Children should be encouraged to 'Tell', 'Explain' and 'Describe' (TED).
Providers are advised that in situations where a different explanation of an injury or mark is provided by a parent/carer to that of a child, a call should always be made the Front Door Service as part of the Staffordshire Families Integrated Front Door (formerly SCAS/First Response). Providers should record the date, time, name of the person they spoke to and response provided.
- New phone number: 0300 111 8007 - Option 1 - you will then be presented with further options depending on the nature of the enquiry.
- Emergency out of hours: 0345 604 2886
Staffordshire Families Integrated Front Door (SFIFD)
Staffordshire County Council
Stafford
ST16 2LP
