Sensory support for sight and hearing loss

If you or someone you care for is experiencing hearing loss, we offer support through its Sensory Team and local services. Here's how to get started:

How to Get Support

Follow these steps to access help:

1. Speak to your GP
   Your GP can refer you for a hearing assessment.
2. Confirm your hearing level
   Ask for an audiogram and discuss next steps with your audiologist.
3. Explore hearing aids
   NHS digital hearing aids may be available depending on your assessment.
4. Referral to the Sensory Team
   Our Sensory Team can assess your needs and provide tailored support. This includes advice on communication methods, specialist equipment, and rehabilitation programmes to help you adjust to hearing loss.
5. Create a personal action plan
   Based on your assessment, we’ll help you build a plan using local services and support networks.
6. Review regularly
   Hearing tests are usually recommended every 3 years.

Registration and Benefits

You can register with Staffordshire County Council as:

• Deaf with speech
• Deaf without speech
• Hard of hearing

Registration can help you access:

• Concessions and discounts
• Support services and equipment
• Communication assistance (e.g. BSL interpreters)
• Rehabilitation and mobility support

How to Register

To register your hearing loss:

Call Staffordshire Cares on 0300 111 8010.
They will guide you through the registration process and help you access the right support.