Content guidelines

Practical guidance and best practice for anyone producing content.

Writing for the web

We know that most people read differently on the web than they do on paper. That's why it's important to make sure that every word on a page is there for a reason.

Do not publish everything you can online. Publish only what someone needs to know so they can complete their task. Nothing more.

Consider using methods like the inverted pyramid or front-loading style to make it easy for users to find what they are looking for.

Further reading: