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Contacting the utilities

The below links are useful for liaising with the utilities, in relation to their apparatus in the street, particularly if you are wishing to alter or connect with their apparatus.


Openreach - a BT Group businessBT Openreach

Openreach are responsible for the network infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK. The below link will inform you how to communicate with them with relation to altering the network:


National GridNational Grid

In Britain, National Grid own and operate systems that deliver gas and electricity across the entire country.


Network RailNetwork Rail

Network Rail is responsible for Britain’s Rail tracks, signalling, bridges, tunnels, level crossings, viaducts and 17 key stations. They run, maintain and develop all of the above.


Severn Trent WaterSevern Trent Water

Severn Trent Water is a water distribution utility that serves over 8 million customers across the heart of the UK.


South Staffs Water

South Staffs Water South Staffs Water is a water distribution utility that serves large parts of the Black Country, including Walsall, Sandwell and Dudley, together with areas such as Tamworth, Uttoxeter, Burton, Lichfield, Sutton Coldfield and Cannock.


Virgin MediaVirgin Media

Virgin Media is a company which provides fixed and mobile telephone, television and broadband internet service to businesses and consumers in the United Kingdom.



Western Power DistributionWestern Power Distribution - Serving the Midlands, South West and Wales

Western Power Distribution are the electricity distribution network operator for the Midlands, South Wales and the South West.

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