Copying Services at Stoke Archives
1. Placing an order
We can provide copies as either photocopies or scans. Please read the information below and then email email@example.com with your request.
2. Charges and Payments
All relevant current fees and charges are displayed the fees and charges page. forms.
Please do not make payment until we notify you of the final cost of your order.
Policies and Restrictions
Our Service Standard
Our standard is to notify you of the completion and cost of your copies/microform prints within 6 working days of the receipt of your order.
We currently have a backlog of orders caused by the Coronavirus lockdown. As staff begin to gradually return to the Archives (one or two days a week) we will be working to fulfil outstanding orders, but this may take some time. It will also cause a delay on the fulfilment of new orders received. We are unable to give a time scale on the fulfilment of orders at the current time.
Full details of all of our service standards can be found in our information leaflet "The Archive Service and You", available for download on our Information Leaflets page.
Restrictions on copying original documents
Documents which cannot be copied include:
- Case-bound volumes.
- Multi-membrane parchment documents.
- Maps and other documents exceeding 60cm by 90cm (24" by 36") in size.
- Documents which have undergone extensive conservation work.
- Fragile documents.
If any of these restrictions apply then your option for obtaining images would be to use photography.
Photography of documents
You can photograph documents yourself in our reading room if you buy a photography permit from us, subject to any special access restrictions that the document you are looking at might be subject to. Please note that the purchase of a permit does not imply that any permission to publish or distribute the images you take has been granted by the archive service. Permission to photograph is for your own personal study only.
The use of flash photography, photographic lighting and tripods is not permitted in our reading rooms. This is to avoid disruption to the work of other readers and to allow free movement for people using the reading rooms. If you wish to use such photographic equipment, separate arrangements must be made with the reading room staff. However, we do provide a table-top camera stand.
If you do not have a suitable camera or cannot visit us or you wish to have images at a higher resolution than the standard scanning service described above provides, then please email firstname.lastname@example.org regarding our photography service.