Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Current Coronavirus restrictions

Contact us

Who do I contact if I am a consumer?

Please contact Citizens Advice on  0808 223 1133 for help with the following:

  • To report unfair or illegal business and trading practices
  • To find out your rights when buying goods and services
  • For help when things go wrong
  • To report unsafe, misdescribed or counterfeit goods including food
  • If you are concerned about a friend, relative or neighbour who is being scammed.

Trading Standards Confidential

If your wish to report a crime you can leave a voice message with Trading Standards Confidential. Please note this is not an advice line.

We are unable to intervene in individual disputes. Any information provided is vital to identify trading malpractices and target resources where they are needed most.

Where the matters reported result in formal investigation we may contact you for further information, unless indicated otherwise.

Trading Standards Confidential: 01785 330356

Who do I contact if I am from a business?

Our Public Protection provides support and training to businesses to help them comply with Trading Standards requirements and enforcing a wide range of legislation relating to the supply and distribution of goods and services and incorporates the following teams:

Telephone: 0300 111 8002

Postal address: 

2 Staffordshire Place,
Stafford,
ST16 2DH. 

Email: businessadvice@staffordshire.gov.uk

Further advice

There are no results that match your search criteria


Latest business news

Staffordshire firms urged to apply for Queen's Awards for Enterprise

Businesses from across Staffordshire and Stoke-on-Trent are being urged to apply for the prestigious 2022 Queen's Awards for Enterprise.
Date:
17 June 2021

Staffordshire firms honoured in Queen's Awards for Enterprise

Three companies from Staffordshire and Stoke-on-Trent have been recognised in the prestigious 2021 Queen's Awards for Enterprise.
Date:
30 April 2021

£5million Staffordshire councils partnership expands support to businesses and workers

A £5million countywide package of support programmes for small businesses and apprentices has been launched through a Staffordshire councils partnership.
Date:
16 March 2021

Businesses can boost digital expertise through latest Staffordshire support programme

Small businesses in Staffordshire can learn how they can grow their operations and increase productivity through a new county programme.
Date:
15 March 2021

Visit the Staffordshire Newsroom