Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Contact us

Who do I contact if I am a consumer?

Please contact Citizens Advice on  0808 223 1133 for help with the following:

  • To report unfair or illegal business and trading practices
  • To find out your rights when buying goods and services
  • For help when things go wrong
  • To report unsafe, misdescribed or counterfeit goods including food
  • If you are concerned about a friend, relative or neighbour who is being scammed.

Trading Standards Confidential

If your wish to report a crime you can leave a voice message with Trading Standards Confidential. Please note this is not an advice line.

We are unable to intervene in individual disputes. Any information provided is vital to identify trading malpractices and target resources where they are needed most.

Where the matters reported result in formal investigation we may contact you for further information, unless indicated otherwise.

Trading Standards Confidential: 01785 330356

Who do I contact if I am from a business?

Our Public Protection provides support and training to businesses to help them comply with Trading Standards requirements and enforcing a wide range of legislation relating to the supply and distribution of goods and services and incorporates the following teams:

Telephone: 0300 111 8002

Postal address: 

2 Staffordshire Place,
Stafford,
ST16 2DH. 

Email: businessadvice@staffordshire.gov.uk

Further advice

There are no results that match your search criteria


Latest business news

New Career for Christian thanks to County Council Work Experience Programme

Hundreds of jobseekers are getting their foot on the career ladder with help from a work experience programme delivered by Staffordshire County Council.
Date:
17 August 2021

People Reminded of Available Guidance on County Job Vacancies as Latest Out-of-Work Claimant Figures Released

People are again being urged to find out about rising job vacancies in Staffordshire if they are looking for employment or a change of career after the latest out-of-work claimant figures were released today.
Date:
17 August 2021

How Trading Standards Continue to Keep Communities Safe

Supporting over 1,350 scam victims and saving consumers over £42.5m are amongst the achievements of Trading Standards services right across the country.
Date:
30 July 2021

Free expert advice for Staffordshire micro businesses available thanks to councils' partnership with leading national support body

Businesses with one to four employees are being urged to find out how they can benefit from 12 months' free business support to guide them through the pandemic recovery.
Date:
24 June 2021

Visit the Staffordshire Newsroom