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Contact us

Who do I contact if I am a consumer?

Please contact Citizens Advice on  0808 223 1133 for help with the following:

  • To report unfair or illegal business and trading practices
  • To find out your rights when buying goods and services
  • For help when things go wrong
  • To report unsafe, misdescribed or counterfeit goods including food
  • If you are concerned about a friend, relative or neighbour who is being scammed.

Trading Standards Confidential

If your wish to report a crime you can leave a voice message with Trading Standards Confidential. Please note this is not an advice line.

We are unable to intervene in individual disputes. Any information provided is vital to identify trading malpractices and target resources where they are needed most.

Where the matters reported result in formal investigation we may contact you for further information, unless indicated otherwise.

Trading Standards Confidential: 01785 330356

Who do I contact if I am from a business?

Our Public Protection provides support and training to businesses to help them comply with Trading Standards requirements and enforcing a wide range of legislation relating to the supply and distribution of goods and services and incorporates the following teams:

Telephone: 0300 111 8002

Postal address: 

2 Staffordshire Place,
Stafford,
ST16 2DH. 

Email: businessadvice@staffordshire.gov.uk

Further advice

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Latest business news

Still time to enter Queen's Awards for Enterprise

Staffordshire businesses are being reminded that there is still time to enter the Queen's Awards for Enterprise 2021.
Date:
18 August 2020

County council to discuss the use of new closure powers

New powers to help Staffordshire County Council stop the spread of coronavirus are set to be implemented next week.
Date:
11 August 2020

i54 South Staffordshire western extension main works underway

Expansion works on a major Midlands business park are running ahead of schedule with the construction of fully-serviced factory platforms now underway.
Date:
15 July 2020

Development works progress at leading county business site

Work to develop an extension at one of Staffordshire's leading business sites has moved to another phase.
Date:
14 July 2020

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