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Staffordshire Pays Respects To HRH Prince Philip (1921 -2021)

Contact us

Who do I contact if I am a consumer?

Please contact Citizens Advice on  0808 223 1133 for help with the following:

  • To report unfair or illegal business and trading practices
  • To find out your rights when buying goods and services
  • For help when things go wrong
  • To report unsafe, misdescribed or counterfeit goods including food
  • If you are concerned about a friend, relative or neighbour who is being scammed.

Trading Standards Confidential

If your wish to report a crime you can leave a voice message with Trading Standards Confidential. Please note this is not an advice line.

We are unable to intervene in individual disputes. Any information provided is vital to identify trading malpractices and target resources where they are needed most.

Where the matters reported result in formal investigation we may contact you for further information, unless indicated otherwise.

Trading Standards Confidential: 01785 330356

Who do I contact if I am from a business?

Our Public Protection provides support and training to businesses to help them comply with Trading Standards requirements and enforcing a wide range of legislation relating to the supply and distribution of goods and services and incorporates the following teams:

Telephone: 0300 111 8002

Postal address: 

2 Staffordshire Place,
Stafford,
ST16 2DH. 

Email: businessadvice@staffordshire.gov.uk

Further advice

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Latest business news

£5million Staffordshire councils partnership expands support to businesses and workers

A £5million countywide package of support programmes for small businesses and apprentices has been launched through a Staffordshire councils partnership.
Date:
16 March 2021

Businesses can boost digital expertise through latest Staffordshire support programme

Small businesses in Staffordshire can learn how they can grow their operations and increase productivity through a new county programme.
Date:
15 March 2021

Expansion works for major Staffordshire business park on schedule for summer completion

A 60-acre extension to a major Staffordshire business park which could provide up to 1,700 new jobs is well on schedule for completion this summer thanks to the continued drive and commitment by the three councils behind the development.
Date:
15 March 2021

Two-million-pound loan fund to back small businesses through pandemic recovery

A £2million loan fund for small businesses facing difficulties accessing essential finance as they look to overcome the impact of the Covid-19 pandemic will see its latest round open in April.
Date:
09 March 2021

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