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Contact details for social care teams

Your voice matters

We're committed to improving our services. Share your thoughts on the Adult Social Care section of the Staffordshire County Council website by participating in our survey.

Please note

The below contact details are only for people who have an ongoing assessment or a social care package in place.
If you do not have an ongoing assessment or care package in place, please contact Staffordshire Cares for advice, guidance, or an assessment of your care needs.


Staffordshire Cares contact centre

TeamPhone numberEmail
Staffordshire Cares 0300 111 8010 staffordshirecares@staffordshire.gov.uk


First Contact

TeamPhone numberEmail
First Contact 01785 278444 staffordshirecares@staffordshire.gov.uk


Duty social care team

AreaPhone NumberGeneric office Email addressDuty/IRT Email address
Cannock 0300 303 3795 cannocksocialcareandhealth@mpft.nhs.uk cannockASC.CommunityDutyTeam@mpft.nhs.uk
East Staffs 0300 303 0693 Es.admin@mpft.nhs.uk Eaststaffsduty@mpft.nhs.uk
Lichfield 0300 303 0693 Lichfield.aso@mpft.nhs.uk lichfieldASC.CommunityDutyTeam@mpft.nhs.uk
Newcastle 0300 373 2554 newcastleareaoffice@mpft.nhs.uk IRTInBoxNewcastle@mpft.nhs.uk
South Staffs/Seisdon 0300 303 3795 seisdonadmin@mpft.nhs.uk SouthStaffsASC.CommunityDutyTeam@mpft.nhs.uk
Stafford 0300 303 3795 staffordadultsocialcare@mpft.nhs.uk IRTInBoxStafford@mpft.nhs.uk
Staffs Moorlands 0300 373 2554 leek.socialservices@mpft.nhs.uk IRTinboxMoorlands@mpft.nhs.uk
Tamworth 0300 303 0693 Tamworth.socialservices@mpft.nhs.uk tamworthASCdutyteam@mpft.nhs.uk


Adult learning disability teams (ALDT) 

TeamPhone numberEmail
Adult Learning Disability Team North 01782 485020 ALDTnorthduty@staffordshire.gov.uk
Adult Learning Disability Team South 01543 334888 ALDTsouthduty@staffordshire.gov.uk
Young Adults Learning Disability Team 01785 278472 ALDTyoungadultsduty@staffordshire.gov.uk


Mental health duty team

TeamPhone numberEmail
Mental Health Duty Team North 01782 485010 NorthMentalHealth@staffordshire.gov.uk
Mental Health Duty Team South 0300 790 7000 socialcarepathway@mpft.nhs.uk


Appointeeship teams

Stafford appointeesnorth@staffordshire.gov.uk
East Staffordshire appointeessouth@staffordshire.gov.uk
Newcastle appointeesnorth@staffordshire.gov.uk
South Staffordshire appointeessouth@staffordshire.gov.uk
Staffordshire Moorlands appointeesnorth@staffordshire.gov.uk
Cannock appointeessouth@staffordshire.gov.uk
Lichfield appointeessouth@staffordshire.gov.uk
Tamworth appointeessouth@staffordshire.gov.uk


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