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Appointeeships - privacy notice

Staffordshire County Council is the Data Controller for the personal information you provide. The Council’s Data Protection Officer contact details are: 

Email: DPO@staffordshire.gov.uk

Post: Data Protection Officer,
Information Governance Unit,
Staffordshire County Council,
Staffordshire Place 2, Tipping Street,
ST16 2LP

What is a privacy notice?

A privacy notice is a statement which explains how personal and confidential data about individuals is collected, used and shared. 

What information will we collect?

The Appointee service will collect information about all of your finances.

We do this to help you manage your state benefits, pay your bills and debts and to act on your behalf when liaising with the Department for Work and Pensions,  utility companies, banks and building societies, debt collection agencies and any other organisations with which you have a financial link.

Why do you need my information?

We need your information for the following reasons:

  • To obtain a full understanding of your personal financial circumstances
  • To help social workers prepare a budget plan for you
  • To ensure that you receive all benefits to which you are entitled
  • To make sure that your bills and any debts are paid on your behalf and on time
  • To liaise with companies and other parties on your behalf

What is your personal information?

Personal information can be anything that identifies and relates to a living person. This can include information that, when put together with other details, can identify you. As an example this could be your name and contact details.

Do I have to provide this information? What will happen if I don't?

If you do not provide this information Staffordshire County Council will not be able to help you manage your finances.

How the law allows us to use your information?

Appointees are managed in accordance with the Mental Capacity Act 2005.

How long will you keep the information?

Your information will be stored as long as you are an appointeeship citizen of Staffordshire County Council and for six complete financial years thereafter.

Who will the information be shared with?

The information that you share with us helps us to manage your finances on your behalf. The organisations may include but are not limited to the following:

  • Department of Work and Pensions
  • Utility and service companies
  • Other council departments for calculation of client contribution to social care services
  • Contracted banking provider
  • Debt collection agencies
  • Care agencies who provide you with support
  • Housing providers
  • Council's auditors

How will information be stored?

Your information will be stored on Staffordshire County Council computer networks in an area that can only be accessed by the team that needs access to your information

How will we ensure compliance?

We will make sure that we hold records about you in a secure way and will only make them available to those who have a right to see them. A yearly audit will take place to ensure that we remain legally compliant in accordance with data protection legislation.

Easy read version

An easy read version of this information is available below. 

Easy read version (870 KB)

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