Crisis and Resilience Fund

Q: What do we mean by “vulnerable”?

You may be considered vulnerable if you:

• Have a physical or mental disability
• Are of pension age
• Are pregnant or have dependent children
• Are a carer
• Are a care leaver under 25

You may also be vulnerable if you are dealing with a sudden crisis, such as:

• Losing your job
• A sudden drop in income
• Stolen money
• A health emergency

Q: Can I apply if I have an income and or savings?

Crisis Payments are usually for people on a low income. This normally means you:

• Receive means‑tested benefits (such as Universal Credit, Housing Benefit or Council Tax Reduction), or
• Can clearly show that you have very limited income or savings

Crisis Payments are usually only made when other options have been tried, such as savings or other support.

Q: If my application is successful, what financial support might I receive?

The funding allocation per household will vary, dependent upon the professional assessment of immediate household need. However the payment may support up to the following

Food Vouchers

• £65.00 Single occupancy Household
• £100.00 Per couple + £25.00 per additional child

Gas and Electricity Payment

• £123.00 Single occupancy Household
• £171.00 2-3 person Household
• £242.00 4+ person Household

Oil Payments

• To be assessed on an individual basis

Water supply Payment

• £50.00 Single occupancy Household
• £85.00 2-3 person Household
• £120.00 4+ person Household

Payment amounts for other items are based on a needs-led, person centred and trauma informed basis