Crisis and Resilience Fund

The Crisis and Resilience Fund helps people in Staffordshire who are struggling with money or facing a sudden crisis.

Contents

Frequently Asked Questions on the Crisis Resilience Fund

Q: What do we mean by “vulnerable”?

You may be considered vulnerable if you:

  • have a physical or mental disability
  • are of pension age
  • are pregnant or have dependent children
  • are a carer
  • are a care leaver under 25

You may also be vulnerable if you are dealing with a sudden crisis, such as:

  • losing your job
  • a sudden drop in income
  • money being stolen 
  • a health emergency

Being vulnerable is defined as being in need of special care, support, or protection because of age (whether child or adult), disability, or risk of abuse or neglect - Vulnerabilities: applying All Our Health - GOV.UK

Q: Can I apply if I have an income and or savings?

Crisis Payments are usually for people on a low income.  

This normally means you:

  • get means‑tested benefits such as Universal Credit, Housing Benefit or Council Tax Reduction, or  
  • can clearly show that you have very little income or savings

Crisis Payments are usually only made when other options have been tried, such as savings or other support.

Q: If my application is successful, what financial support might I receive?

Once applications for crisis payments are open, the level of support provided will depend on a professional assessment of a household’s immediate needs. 

Food vouchers

  • £65.00 for one adult (single occupancy household)
  • £100.00 per couple + £25.00 extra for each child

Gas and electricity payment

  • £123.00 for one adult (single occupancy household)
  • £171.00 for 2 to 3 people in a household
  • £242.00 for 4 or more people in a household

Water supply payment

  • £50.00 for one adult (single occupancy household)
  • £85.00 for 2 to 3 people in a household
  • £120.00 for 4 or more people in a household

Oil payments

Help with oil heating is assessed on an individual basis.

Furniture support  

You may get help if you do not have essential furniture.

Each application is assessed on an individual basis.

Payment awards

Payment award amounts are based on:

  • what you need
  • your personal situation
  • a caring, supportive approach