Posted on Monday 24th November 2025
A pilot scheme using voice-activated technology to help socially isolated residents in rural Staffordshire stay connected and live more independently has started.
Staffordshire County Council has launched a new assistive technology pilot in the Staffordshire Moorlands, focused on residents in the Manifold Ward area.
The initiative will provide smart devices to people at risk of digital exclusion or loneliness, helping them stay in touch with others, access information and support their wellbeing.
The pilot will use Amazon Echo Show 8 devices, managed remotely via the Vocala Smart Properties platform. Devices offer voice-activated access to news, reminders, entertainment, and video calls – all tailored to individual needs and preferences. Unlike an off-the-shelf device, devices are pre-configured and centrally managed, meaning no technical setup is required by the user and on-screen content can be tailored to the individual's needs.
The scheme aims to:
- Reduce social isolation and loneliness
- Improve digital confidence and inclusion
- Support healthy routines through reminders and wellbeing prompts for things like medication and hydration
- Enhance access to local services and community events
The pilot will initially involve 10 residents, with the potential to expand to 20. A full evaluation will assess the impact using both quantitative and qualitative feedback.
Andrew Mynors, Staffordshire County Council’s cabinet member for connectivity, said:
We’re always looking at new and innovative ways to support our residents, especially those in more rural or isolated communities. This pilot is a great example of how digital technology can make a real difference to people’s lives.
It’s our priority to make sure that all our residents – wherever they live in the county and whatever their needs or age – can lead independent, fulfilling lives as no one should be isolated in today’s society. This project is about giving people the tools and confidence to stay connected and lead happy, healthy lives at home for as long as possible.”
The total cost of the 12-month pilot is £12,925, which includes setup, devices and software. If successful, the programme could be extended to other areas of the county at a reduced ongoing cost. It’s part of the county council’s wider commitment to using digital innovation to improve lives and deliver more inclusive services.