Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button. No, give me more info
Accept
 

Concern for a child

 Previous Menu

3. Find help or contact us

Is the child at risk of immediate harm?

If you believe the child to be at risk of immediate harm, this must be reported to the police on 999 or 101. Once you have reported to the police, please contact Staffordshire Childrens Advice and Support Service or Emergency Duty Team.

Ideally we would want to receive all enquiries by telephone so that we can gather all necessary information in a timely manner and make sure that parental agreement has been obtained from those with parental responsibility unless this places an adult or child at risk of harm.

Phone: 0300 111 8007 and select option 1.

If you cannot reach us by phone, please make your enquiry online.

For your information before making your enquiry you may wish to check the procedures online website for a glossary of relevant terminology.

Opening times

  • Monday to Thursday 8:30 a.m. to 5:00 p.m.

  • Friday 8:30 a.m. to 4:30 p.m.

Out of hours

Outside of the hours above, or on weekends and bank holidays, please contact the Emergency Duty Team by phoning 0345 604 2886.