Apply or renew a bus pass in person

• To apply in person you can go to one of Staffordshire County Council managed  libraries

What will I need to bring with me?

• proof of your identity - such as a passport or driving licence with photograph

• proof of residency in Staffordshire (excluding Stoke on Trent) - for example a utilities bill (less than 3 months old), bank or building society statement, benefit statement, pension statement, driving licence, council tax bill, etc

• your current or expired pass if you need a renewal

• proof of your disability if you are applying for a disabled pass

• proof of your age if you are applying for an older person's pass

You will not need to supply a photograph. Library staff will take your photo and process your application . The pass will take 7-10 working days to process.

If you would like help with your bus pass application, please complete the form below and a member of the team will be in contact with you to help:

Contact form

Alternatively you can contact us via:

• Email: buspassrenewals@staffordshire.gov.uk
  
  
• Phone: 0300 111 8000