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NHS Mail is a secure email platform that is available to both health and care organizations. It enables you to securely share confidential information with other NHS mail account users, through a secure email environment. It is particularly important when sharing sensitive information with NHS teams.


To obtain an NHS Mail account you should first complete your Data Security and Protection Toolkit (DSPT), as it is a pre-requisite for an NHS mail account.


There is guidance available on how to obtain an account and their helpdesk can be reached at careadmin@nhs.net.


Once you have obtained your NHS mail account, your care service will be able to have 10 named user accounts and 1 shared mailbox per site.

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