Replacement school bus passes
Have you lost or damaged your travel pass?
You will need to make an application to order a replacement pass. The easiest way to do this is to apply online. Select the 'school bus passes' option.
Get a replacement bus pass
Frequently asked questions
How much will it cost?
The cost of a replacement pass is £10.00
When will the replacement pass arrive?
We will post the new pass to your child’s home address. You should receive it within 7 to 10 working days.
Can my child still use the school bus without a pass?
Yes. Your child’s school can give a temporary bus pass while you wait for the new one. It will last for 10 school days.
I don’t know the route number or bus stop. Can I still order a pass?
Yes. Please fill in as much information as you can. We will contact you if we need anything else.
My child’s school or home address has changed. Can I get a pass for a different route?
If your child gets free school transport, please contact the School Admissions Team:
- Phone: 0300 111 8000
- Email: admissions@staffordshire.gov.uk
They will check if your child is still entitled to transport for the new address or school.
Can I ask for a different bus stop?
Yes. If your child wants to use a different stop, please contact us.
