Other Support

Practical support for international care workers, including free internet access, local help services, housing advice, financial guidance, food support, and workplace rights information.

Last updated: 21st January

Internet and Computer Access

Staffordshire Libraries have free access to computers and the internet. They also have printing / scanning facilities, and staff / IT Buddies to help on site. You need to be a library member, it is easy to join online or visit a library to get started.

Your nearest library 

Your nearest library

Join your library  

Join your library

Computer Access  

Using our computers

You can also find a location that provides access to the internet and help using it through the Online Centres Network.

My UK Life

An online portal providing resources and support in the following areas:

  • Local communities
  • Healthcare services
  • Housing support
  • Employment
  • Finance

My UK Life 

Cooking Guide 

This guide has been developed to support international care workers, new to the UK, with some clear and simple instructions for preparing a variety of light meals and hot drinks that are popular in England. 

It also includes descriptions of common kitchen equipment and their use, kitchen hygiene and preparation, information on food safety and food labels, and instructions for ready meals. 

The guide can be accessed via the CMDT Care Guides webpage: 

Cooking Guide 

Accommodation and housing

Free, independent advice is available through:

  • Citizens Advice/housing or by calling their advice line on 0800 144 8848
  • Shelter or by calling their emergency helpline on 0808 800 4444

International care workers are not usually able to access homelessness support through their local authority as they have no recourse to public funds.

Access to benefits and other support

The No Recourse to Public Funds Network provide information about your rights and entitlements and have developed a tool to help work out when further housing and financial support is available for those with no recourse to public funds.

Rights and entitlements | NRPF (nrpfnetwork.org.uk) 

Rights and entitlements

Housing and support options for migrant families | Compas (nrpfnetwork.org.uk) 

Support for migrant families

Food banks and support with essentials

Local Food Banks - Information and Opening Times | Stafford Borough Council 

Stafford Borough Council

Local food banks - Information and Opening Times

Food and essentials - Staffordshire County Council 

Staffordshire Connects

Food and essentials

Find a food bank | Trussell 

Trussel Trust

Find a food bank with The Trussell Trust

Find a Meal - FoodCycle 

FoodCycle Meal Locations

Find a Meal - FoodCycle

International Students

The international student advice service at your college or university will know if their education establishment has any hardship funds that you can apply to.

The UK Council for International Student Affairs provides more information for students who are experiencing financial hardship and has an advice line on +44 20 7788 9214 (Monday – Friday 13:00-16:00).

Advisory, Conciliation and Arbitration Service (ACAS)

ACAS offer free, impartial advice on workplace rights and rules. They can also help with dispute resolution. You can access this through Advice | Acas or by calling their helpline 0300 123 1100 (Monday to Friday, 08:00-18:00).